Frequently Asked Questions
Everything you need to know about your Cavetown shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and include original tags. Please note that certain limited-edition drops may be final sale.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a favorite garment at home to compare fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my Cavetown apparel?
To preserve the quality of prints and fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing directly on any graphic designs.
Can I change or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placement by contacting our support team.